Collections Representative


Catch the vision and join our team!

RBI is a privately held electrical and communications contracting and services firm operating in 4 geographic regions, across 3 time zones and in 2 countries.

We are searching for a professional, determined and highly competent part-time collections professional to engage in ongoing interactions and negotiations with clients to collect outstanding payments by striking a balance between building trusting relationships and ensuring timely payments.

Job Duties:

  • Locate and contact clients to inquire about overdue payments;
  • Works to resolve billing and customer credit issues;
  • Monitors overdue accounts to identify and pursue outstanding debts;
  • Engages with clients and takes appropriate actions to ensures timely debt payments;
  • Conducts ongoing reports on collections activities.


  • Solid MS-Office software skills to create, edit and modify files (Word, Excel, Outlook, Powerpoint);
  • Calm demeanor with a proven ability to manage stress;
  • Outstanding verbal, written and interpersonal communications skills;
  • Previous proven success in a collections capacity.


  • Competitive Wage
  • Paid vacation
  • Continuing Professional Development Funding
  • Opportunities for advancement
  • Service recognition awards
  • Hiring referral incentives
  • Company BBQs and events
  • Philanthropy and Community Involvement

RBI is an Equal Opportunity/Affirmative Action Employer committed to diversity in our workforce. It is our policy to attract and retain the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, age, disability or status. Diverse employees/candidates are encouraged to respond. RBI is committed to developing and maintaining a workplace which reflects the diversity of the communities we serve.

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